Octa's transportation blog

OC Flex Pilot in South OC Extended through 2021

The OC Flex microtransit pilot program has been extended through December 2021 in South Orange County, where the service has been well used in its first two years.

OC Flex has been operating since October 2018 and allows passengers to request a ride on demand through the OC Flex mobile app within the service area, currently in portions of Mission Viejo, Aliso Viejo and Laguna Niguel.

The impacts of the coronavirus (COVID-19) pandemic on the OC Flex service have made it challenging to evaluate the performance of the pilot program. However, prior to March, ridership in South Orange County had been steadily increasing and key metrics such as subsidy per boarding continued to improve.

The proposed 14-month extension of OC Flex will allow OCTA to better evaluate the program’s performance during and beyond the pandemic, as well as incorporate any future health and safety adjustments. 

The service in portions of Huntington Beach and Westminster was temporarily suspended because of low ridership.

For more information about OC Flex, please click here.

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